Verification is not finished
The request stays queued until KYC clears. If you have just uploaded documents, check the status before submitting the withdrawal again.
Which channels actually work from Thailand, how long each one usually takes, and why money sometimes arrives later than you expected. All of it can be done from a phone.
Everything on this page is educational. It is not investment advice.
The table below is not a definitive list of what is available to you. It shows the methods readers in Thailand ask about most, with the typical timing for each. Which of them you actually see depends on your registered region, your verification status and whether the provider is running that method at the time.
Exness does not publish a per-country payment method list. The official guidance is that the Deposit and Withdraw tabs inside your Personal Area show the methods available for your registered region, each with its processing time, fee and minimum and maximum limits, and a "Recommended" tag where that method has a high success rate for your region.
Three things can therefore change what you see: the region your account was registered in (it cannot be changed later), how far your account verification has progressed, and routine maintenance on a payment provider. A method missing from your screen is usually one of those three, not a fault on your side.
| Channel | Typical time | Minimum | Fee |
|---|---|---|---|
| Thai bank transfer (KBank, SCB, BBL, Krungsri, ttb) | Usually a few minutes, up to about 1 hour | Approximately $10 | No fee from Exness; your bank may charge |
| PromptPay QR | Usually a few minutes | Approximately $10 | No fee from Exness; your bank may charge |
| TrueMoney Wallet | Usually within a few minutes | Approximately $10 | No fee from Exness; the wallet provider may charge |
| USDT (TRC20 or ERC20) | Usually 10 to 60 minutes after blockchain confirmation | Approximately $10 | Network fee from your sending wallet may apply |
| Visa or Mastercard | Usually a few minutes, up to about 1 hour | Approximately $10 | No fee from Exness; your card issuer may charge |
| E-wallets (Skrill, Neteller) | Usually within a few minutes | Approximately $10 | The wallet provider may charge |
| Internal transfer between Exness accounts | Usually close to immediate | No stated minimum | No fee |
"No fee from Exness" does not mean your bank or wallet is free. Those charges sit outside the broker's control, so compare the landed amount rather than the headline number.
The three levels run in time order: opening the account, which has no minimum; the payment method, whose minimum applies to every deposit; and the account type, whose minimum applies to the first deposit only.
The payment method minimum therefore governs every transfer after your first, while the account type minimum governs the first one. Professional types (Pro, Raw Spread, Zero) carry a region-based first-time minimum; the Standard types (Standard, Standard Cent) need only the low minimum set by the payment method and your region. The official example is worth remembering — if the account needs a first deposit of $200 and the payment method needs $10, your first transfer has to be at least $200. After that, the account threshold no longer applies and only the payment method minimum does.
The same figure appears in the account type comparison, where the minimum deposit column reads "first deposit only, region-based (approximately $200)". That is the threshold for your first transfer; once it is met, only the payment method minimum applies.
Sign in, then choose deposit — or press the deposit button on the account summary screen. The list you see is filtered to the channels available for your country and account currency.
Choose Thai bank transfer, PromptPay, TrueMoney, USDT or a card — whichever you already use day to day. Enter the amount in USD; the minimum and any fee are shown before you confirm.
Make the payment from your own banking app to the account number and account name displayed in your Personal Area — nothing else. Never pay into an account number that reached you through a chat message.
Come back and press confirm on the same screen, or attach the slip if the flow asks for it. Funds usually land within minutes, and up to about an hour for bank and card routes depending on the sending bank.
No account to deposit into yet? Open one first.
Withdrawals normally go back through the method you funded with. That rule is an anti-money-laundering requirement, not an obstacle put there to slow you down, and the same three things decide what you can pick: registered region, verification status and provider availability. The table shows the typical timing for the methods readers ask about most.
| Channel | Typical time | Minimum | Fee |
|---|---|---|---|
| Thai bank transfer | Usually within 1 to 24 hours; some cases up to 3 business days | Varies by channel (check the withdrawal screen) | No fee from Exness; the receiving bank may charge |
| PromptPay QR | Usually within 1 to 24 hours | Varies by channel | No fee from Exness |
| TrueMoney Wallet | Usually within 1 to 24 hours | Varies by channel | No fee from Exness; the wallet provider may charge |
| USDT (TRC20 or ERC20) | Usually within 1 to 24 hours after blockchain confirmation | Varies by network | A network fee may apply |
| Back to the original Visa or Mastercard | Usually 1 to 3 business days, set by the card issuer | Not more than the amount originally deposited by that card | No fee from Exness |
| E-wallets (Skrill, Neteller) | Usually within 24 hours | Varies by channel | The wallet provider may charge |
Follow this order and you reduce the chance of a request being held or returned.
Without completed KYC the withdrawal will not be processed. That is not an arbitrary restriction: financial providers are legally required to know who the account holder is before money leaves.
Where possible use the same channel you deposited with; it is faster to verify. In some cases the system will lock the channel for you automatically.
Check what you will actually receive after any fee, every time. Approving without reading the net amount is the most avoidable mistake in this whole process.
Usually within 1 to 24 hours, occasionally up to 3 business days depending on the receiving bank and the review queue.
The request stays queued until KYC clears. If you have just uploaded documents, check the status before submitting the withdrawal again.
Withdrawals to someone else's account are refused for anti-money-laundering reasons. The receiving account has to be in your own name.
The trail becomes harder to verify, so review takes longer and extra documents may be requested.
On long holidays or outside banking hours, the destination bank may not process the payment even after funds have left the broker's side.
Ready to handle deposits and withdrawals yourself?
KYC is not a step the broker invented. It is an anti-money-laundering obligation that financial service providers have to meet, and it means the provider must establish who the account belongs to before sending money out.
In practice you will meet three levels of restriction: an unverified account can deposit in a limited way but cannot withdraw; a verified account without address verification is usable for most things; and full verification unlocks the limits that apply to your account.
If your details change — a new address, a changed surname — update them before your next withdrawal. The receiving account name is compared against the name on your profile every single time.
Check the request status in your withdrawal history first, then contact Exness support with the reference number if the money has not landed. This site cannot look up or chase a payment for you.
You can submit a request at any time, but processing happens in each channel's business hours and only after identity verification is complete.
No, and it is worth avoiding. A deposit from an account in someone else's name can be flagged and returned, and it makes your own withdrawals harder later.
About $10 for the main channels, though the exact figure varies by channel and country. Check the minimum shown on your own deposit screen before transferring.
Do not transfer again yet. Keep the slip, wait for the window the system quoted, and contact Exness support with the slip and the transfer time if it passes.
Still unanswered? Read the full FAQ, or note that this site can explain the process but cannot access or change your account. Anything about your own funds has to go through Exness support.
Exness operates through several legal entities in different jurisdictions, each supervised by the regulator of its own country. The entity that holds your account is the one named in your client agreement, so the protections available to you follow that agreement rather than the group as a whole.
This page does not name a specific entity for readers in Thailand, because that depends on your own contract. Check the licensing and entity details on the official Exness website before you decide.
Completing KYC up front is the single thing that keeps the first withdrawal from stalling.
You will leave this site for Exness. Their terms and risk disclosures apply from that point on.
We may earn a commission if you register through links on this page. The spread and commission you pay Exness do not increase because you arrived from this site.
THFX Guide is an independently operated marketing affiliate site. It is not the official Exness website, and it is not an agent or representative of Exness. เว็บไซต์นี้เป็นเว็บไซต์ของพันธมิตรทางการตลาด (Affiliate) ที่ดำเนินการอย่างอิสระ ไม่ใช่เว็บไซต์ทางการของ Exness และไม่ใช่ตัวแทนหรือผู้แทนจำหน่ายของ Exness
Last updated: